Author Topic: AAPL - Apple Inc.  (Read 1612127 times)

DCG

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Re: AAPL - Apple Inc.
« Reply #410 on: September 20, 2012, 02:03:18 PM »
You guys are talking about this like the app is set in stone and Apple will never make improvements to it.



DCG

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Re: AAPL - Apple Inc.
« Reply #411 on: September 20, 2012, 02:05:42 PM »
I wonder if google might neglect ios mapping in order to drive people to Android. and yes this is a big deal. Apple is making some awful decisions lately. the bloggers also hate the new charging port.  more apple lock in. they don't think ios6 adds much value.  I said this was a canary in the coal mine. the unwashed masses who get the message late will still wait in line for this. but I am detecting a shift.

What awful decisions have they made? And this is coming from someone with a handle named after RIMM, a company that has ran themselves into the ground?

Have you actually used the app?
« Last Edit: September 20, 2012, 02:09:42 PM by DCG »

rimm_never_sleeps

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Re: AAPL - Apple Inc.
« Reply #412 on: September 20, 2012, 02:50:28 PM »
i don't use the app. but I know that others don't like it. apple screwed up here. I like apple products. I don't like being locked into their ecosystem. more and more lock in is what I am seeing out of them.

txlaw

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Re: AAPL - Apple Inc.
« Reply #413 on: September 20, 2012, 02:50:35 PM »
You guys are talking about this like the app is set in stone and Apple will never make improvements to it.

Not at all.  Just pointing out some current deficiencies that could potentially make me switch to Android or even Windows in the near term.  Apple fans are more than willing to point out what they believe are deficiencies in Android that could easily be fixed going forward.

It's a good idea to be objective about these things, no?  Especially if we're trying to figure out what the innovation gap is between Apple and the Others.

gokou3

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Re: AAPL - Apple Inc.
« Reply #414 on: September 20, 2012, 03:03:07 PM »

kevin4u2

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Re: AAPL - Apple Inc.
« Reply #415 on: September 20, 2012, 04:16:58 PM »
I wonder if google might neglect ios mapping in order to drive people to Android. and yes this is a big deal. Apple is making some awful decisions lately. the bloggers also hate the new charging port.  more apple lock in. they don't think ios6 adds much value.  I said this was a canary in the coal mine. the unwashed masses who get the message late will still wait in line for this. but I am detecting a shift.

What awful decisions have they made? And this is coming from someone with a handle named after RIMM, a company that has ran themselves into the ground?

Have you actually used the app?

DCG you seem pretty emotionally involved here?  Do you work for Apple?

bathtime

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Re: AAPL - Apple Inc.
« Reply #416 on: September 20, 2012, 04:25:54 PM »
From the Arstechnica review of iOs 6:

http://arstechnica.com/apple/2012/09/review-ios-6-gets-the-spit-and-polish-treatment/

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What's not in the new Maps is public transit directions. Google's API wasn't perfect, but transit directions were supported in many cities. As a city dweller who drives little, 9.9 out of every 10 times I use Maps is for public transit (transfer here, get off there)—not just in my own city, but whenever I'm traveling. I have virtually no reason to use Maps otherwise in my daily life, which is why its sudden absence in iOS 6 is deeply disappointing.

The button with a bus icon remains when you try to get directions—that's because Apple says it is opening up transit directions to third parties. At this writing, no apps were available to test the system, though some are in development. During the time I tested iOS 6, I ended up using Google Maps' mobile site in order to get from point A to point B via public transit—it works, but it's not the most enjoyable mobile experience (you have to re-enter your request for directions every time you leave and come back to Safari; under the old Maps, it would remember these parameters when you came back to the app).

I have confidence that some third-party developers will deliver on the transit end—at least here in Chicago, where I know some of them personally. But this may not be the case in every city, and not every app may be good or usable. One thing's for sure: the experience between cities won't be consistent. This is why I'm concerned about the usability of Maps in the long term; I think Apple risked alienating a huge chunk of the world's iOS-using population by going this route, but I keep my fingers crossed that it will work out in the end—or that Google will release its own Maps app for iOS, one that works more smoothly than its mobile site.
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DCG

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Re: AAPL - Apple Inc.
« Reply #417 on: September 20, 2012, 04:51:36 PM »
I wonder if google might neglect ios mapping in order to drive people to Android. and yes this is a big deal. Apple is making some awful decisions lately. the bloggers also hate the new charging port.  more apple lock in. they don't think ios6 adds much value.  I said this was a canary in the coal mine. the unwashed masses who get the message late will still wait in line for this. but I am detecting a shift.

What awful decisions have they made? And this is coming from someone with a handle named after RIMM, a company that has ran themselves into the ground?

Have you actually used the app?

DCG you seem pretty emotionally involved here?  Do you work for Apple?

No. In not emotionally involved..just trying to put some of the recent comments on here in perspective.

bathtime

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Re: AAPL - Apple Inc.
« Reply #418 on: September 20, 2012, 05:03:28 PM »
Maybe Apple will fall on its face one day because of a kind of bureaucratic arrogance. (Note, I'm typing this on a Macbook Air, which I love).

I bought my parents an iMac four years ago for Christmas - their first computer. A couple of years in the screen started failing, a vertical line appeared on the display and grew wider over time - making it difficult to use. My parents only had the one year warranty. In the spring of 2011 they took it into get checked out by a Genius at an Apple store. He said the only fix would be to replace the screen for $500.

It continued to get worse and in the fall of 2011 I happened to research display failure on their particular model. Turned out that other people had the same problem and Apple had internally flagged specific iMacs in that model as eligible for a free display replacement. But they didn't notify customers of this. And they only permitted free replacement displays for a limited period of time under this new policy (for six months or a year, I forget).

I got in touch with customer service by phone, explained the story and they confirmed my parents model/serial number matched that eligible for replacement and the rep told my parents to take it to a Genius, though he couldn't assure me that they would get a free replacement. They took it to a Genius, explained the issue, and were told it would be $500 because the replacement policy had expired.

So my parents were no longer eligible for this free replacement, even though they had taken it in to a Genius during the replacement period - simply because the Genius at that time wasn't aware of the replacement policy. My guess is that the replacement policy was buried deep in Apple customer service in Cupertino, and only offered to customers who requested it  - ones who likely discovered that option from doing extensive research on web forums. I call that bad customer service.

On the new Macbook Pro w/ Retina display, the premium line laptop, some are having problems with ghosting/burn-in on the displays manufactured by LG (but apparently not Samsung) - see this thread, for example, with 3400 replies since June.

https://discussions.apple.com/thread/4034848?start=0&tstart=0

http://www.macrumors.com/2012/09/17/retina-macbook-pro-users-still-complaining-of-image-persistence/

After replacing laptops for people who have raised concerns, Apple is now saying that this is normal behavior for the display. I don't know if that will effect the exchange policy. So if you're going to pick up the expensive Apple laptop, make sure you get one with the Samsung built display. This kind of customer service attitude can be very frustrating for customers, and it doesn't match the benevolent image that Apple markets itself as having.
« Last Edit: September 20, 2012, 05:13:20 PM by bathtime »

DCG

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Re: AAPL - Apple Inc.
« Reply #419 on: September 20, 2012, 05:40:57 PM »
bugs aside, the 3d city view in the Maps app is really cool, especially on an iPad. Go to a city like San Francisco or NYC and zoom far in, and click the city button. It does take some time to load, but some of the images are cool to look at.